
It was Christmas Eve and Dr Mungo was writing up what he hoped would be the last consultation of the day. As he did so he reflected on what had been an eventful twelve months. A year previously heโd been a partner at Portside Medical Centre but when several doctors left and nobody could be found to replace them, the practice had eventually collapsed and so, when Bob Cratchit had got in touch and asked whether Scrooge would like to join his practice, filling the vacancy created by the untimely death of Dr Ebenezer Scrooge exactly one year ago, Dr Mungo had jumped at the chance.
The last few weeks though had been incredibly difficult. The demand for appointments had never been so high with duty doctors regularly being asked to manage more than a hundred requests for urgent medical attention a day. No wonder he was looking forward to a few days off over Christmas.
But then the phone rang. Dr Mungo picked up the receiver and heard the familiar voice of one of his receptionist.
โIโm sorry to bother you Dr Mungo but weโve just had a โwalk inโ who says heโs worried about his Aunt. He says he tried to phone but, what with us taking so many calls this afternoon, he couldnโt get through. I should add, Dr Mungo, that the person with me in receptionโฆwellโฆheโs not a person at all. He is in factโฆa bear!โ
โA bear you say?โ
โThatโs right. And he says he knows youโ.
โDoes he now?โ said Dr Mungo beginning to smile. โIs he by chance wearing a blue duffel coat and sporting a red hat?โ
โAs a matter of fact he is. How did you know that?โ
โBecause one doesnโt get to meet too many bears, not, at least, in this part of the world. It can only be Paddington. And yes I do know him well. Whatโs more I will be forever indebted to him as a result of his coming to my rescue when the CQC paid a particularly stressful visit to my old practice. Please, show him throughโ.
And so a minute or two later Paddington was stood in the doorway of Dr Mungoโs room.
โGood evening Dr Mungoโ he said, lifting his hat as he did so. โItโs very kind of you to see me so late in the day. And on Christmas Eve tooโ
โNot at all Paddington, itโs my very great pleasure. Now, how can I help?โ
โItโs my Aunt Lucy, Dr Mungo. Sheโs not been in the best of health for a while and has been in residential care for some years, living in a home for retired bears in deepest, darkest Peru. But sheโs always wanted to visit London and the Brownโs very kindly said she could come and stay for Christmas. But this week she become more unwell with her breathing getting steadily worse. She didnโt want me to bother anyone but today Iโm very worried about her. Could you possibly come and see her?โ
โOf course Paddingtonโ, said Dr Mungo noticing the clock was showing that it was now past six thirty. โIโll come straight away. Have you got your car?โ
โSadly not. I had to stop driving a couple of months ago following an episode when Mr Brown panicked and took me to casualty because he sought Iโd had some kind of absence attack. It was eventually put down as an unprovoked syncopal episode though in reality it was merely that I was experiencing a moment of ecstasy after tasting Mrs Birdโs steamed marmalade puddingโ.
โOh I am sorry Paddington. But never mind that now, weโll go together in my car. Follow meโ
Dr Mungo grabbed his medical bag and exited the building, pursued by a bear. Paddingtonโs home was a few minutes drive away and so Dr Mungo took the opportunity to ask Paddington what heโd been up to since last theyโd met.
โOh nothing muchโ, Paddington said, โthough, having said that, there was that one occasion when I had tea at Buckingham Palace. I met the Queen there, a lovely lady and, do you know Dr Mungo, she told me she once did a parachute jump?โ
โI did hear something about thatโ replied Dr Mungo, pulling up outside 32 Windsor Gardens as he did so.
They got out of the car and headed into the house whereupon Paddington led the way to the downstairs room where his ailing aunt was lying in bed. The room was in darkness and the only sound that could be heard was the obviously laboured breathing of an elderly omnivore. It was immediately clear to Dr Mungo that Paddingtonโs Aunt Lucy was in urgent need of medical attention and wasted no time in pulling his phone from out of his pocket and dialling 999.
The phone rangโฆand rangโฆand rang. But nobody answered. Eventually, when nearly ten minutes had past, Dr Mungo, knew he could wait no longer. Lately he had had patients experience long delays for ambulances and he was, therefore, all too well aware of how stretched the emergency services were. And so he decided he and Paddington would have to try and get Aunt Lucy to the hospital themselves.
Kneeling down next to her bed, he asked if she thought she could try to make it to the car. Aunt Lucy indicated her willingness to try with an almost imperceptible nod of her head and so began the painful process of sitting her up in her bed, easing her legs over the edge of the bed and then, with all her weight supported upon Dr Mungoโs shoulders, slowly walking her out of the room, across the hall and out onto the street. Finally, having manoeuvred Aunt Lucy into the backseat of his car and strapped Paddington safely in beside her, Dr Mungo got into the driverโs seat and set off for the hospital. As they arrived it was beginning to snow. Dr Mungo found a wheelchair that they could make use of and before long he was wheeling his ever more breathless patient through the doors of the A&E department.
Inside, the waiting room was packed. Patients were sat on every available chair and many more were sitting on the floor. A television screen attached to the wall indicated that the average waiting time was seven hours. Dr Mungo said that heโd stay with Aunt Lucy and suggested that Paddington should join the queue to tell the receptionist of their arrival.
In front of him was a man he recognised as his perpetually complaining neighbour, Mr Curry. Eventually he made it to the front of the queue and glared at the young woman who was doing her very best to enter everybodyโs details on the hospital computer system.
โCall this the National Health?โ Mr Curry began. โMore like the national disgrace. You should all be ashamed of yourselvesโ
The receptionist tried to ignore his unpleasantness and enquired how she might help.
โI want to see a doctor and I want to see one nowโ
โWell as you can see sir, we are very busy. But if you could tell me what the problem is weโll do all we can to help you just as soon as we possibly canโ
โIโm not telling someone who isnโt medically trained my problems. Get me a doctor this minuteโ
As he said this he felt a tug on his sleeve and turned to see Paddington looking at him intently. Suddenly he felt somewhat hot about the collar.
โWhy are you looking at me like thatโฆis it me or is it hot in hereโฆ why am I feeling so uncomfortableโฆso flushedโฆso queasy?โ
โItโs a hard stare Mr Curryโ replied Paddington. โMy aunt taught me to do them when people had forgotten their mannersโ
Suddenly Mr Curry forgot what aspect of his health had been concerning him and he wandered away from the reception desk leaving Paddington at the front of the queue. The receptionist smiled at him and thanked him for his patience.
โThatโs totally OKโ Paddington said, โI can see that you are busy, it must be very hard for youโ
โIt is a little – especially when not everyone is as understanding as you areโ
โAunt Lucy always says that if you look for the good in people, youโll find it.โ
The receptionist, unaccustomed to being spoken to so kindly, looked for a moment that she might cry.
โYour aunt sounds like a very wise and exceptionally kind ladyโ she said. โPerhaps she should write a book containing all the beautiful things that life has taught herโ
โThatโs a lovely ideaโ said Paddington, โbut first I think she might need to see a doctor. Sheโs over there in the wheelchair. Sheโs very weak and she can hardly breatheโ.
The receptionist looked across to where Paddington was indicating and saw immediately that Aunt Lucy needed urgent attention. She promised Paddington that she would get her seen as soon as possible and hurried off to find a nurse. Moments later one appeared and Paddington and Dr Mungo watched as she wheeled Aunt Lucy off to a separate room, explaining as she did so, that sheโd be back as soon as she had any news.
It was now nearly 8pm and Paddington told Dr Mungo to go home explaining that heโd be fine now by himself. He explained the Browns would all be home by now and they would be able to collect him when the time came. Dr Mungo conceded that there was no more that he could do at present and so said his goodbyes but not before making Paddington promise that he would call if there was anything he could do to help.
Once alone, Paddington realised he was thirsty and he noticed that there was a machine that dispensed hot drinks standing in the corner of the waiting room. He briefly considered making use of it but, with the memory of an encounter he once had with a defibrillator still fresh in his mind, he dismissed the notion, recognising how, whenever he tried to make use of any electrical appliance, disaster seemed to inevitably ensue. On this occasion however he neednโt have worried for the machine was out of order and had been for some while.
Paddington then went for a walk around the emergency department. Amongst those waiting for treatment it seemed to Paddington that there were a great many who didnโt really need to be there at all and he wondered how the doctors and nurses coped in the face of such demand. Wandering further he passed through some double doors and found himself in a room where a doctor was sat at a desk with his head in his hands. And Paddington suddenly realised that not all doctors and nurses were coping.
โWhatโs the matter?โ he asked the doctor who looked like he might have been crying.
โOh nothingโ the medic replied. โItโs just that sometimes it all feels too much and that Iโm just not good enoughโ
โMy Aunt Lucy says that we should never blame ourselves for what isnโt our fault.โ said Paddington. โSheโd say that you were undoubtedly doing your best in sometimes impossible circumstances and thatโs all anyone could ever ask of youโ.
And with that Paddington lifted up his hat and pulled out a marmalade sandwich. โBefore he died, my Uncle Pastuzo used to say โA wise bear always keeps a marmalade sandwich in his hat in case if emergencyโ. Well it seems to me that this is just such an emergency.โ
Paddington held out the sandwich. โTake itโ he said. โItโll do you good. You know, one marmalade sandwich contains all the minerals and vitamins a bear needs for a whole day!โ
The doctor took a bite and as he did so he felt instantly better. It wasnโt that he was suffering from any nutritional deficiency, nor was it that he liked marmalade, on the contrary he found the taste particularly unpleasant. But the kindness with which the snack had been offered was sufficient to lift his spiritsโ.
โThank youโ the doctor said, putting what was left of the sandwich on the desk. โI guess I had better see another patient. Itโs just such a shame that we sometimes have to see so many that donโt really need to be seen at allโ.
And it was then that Paddington had an idea. He made his way back to the middle of the waiting room and then, having taken a big breath in, gave the biggest ursine growl of his young life. And then, as the sound of his exhalation rattled the windows of the waiting room, something remarkable happened as dozens and dozens of patients whose medical needs were not worthy of their attendance in an A&E department decided they would rather not wait any longer and simply left, leaving only those who were truly in need of medical attention.
The medical staff were delighted at the effect of Paddingtonโs intervention and set about their work with renewed vigour. But even as they did so, Paddington noticed that his efforts hadnโt been sufficient to encourage Mr Curry to leave.
โAre you aware thereโs a bear in your departmentโ he said to the receptionist before turning towards Paddington and approaching him with such a frown on his face that it was all too apparent that heโd found yet another thing he could complain about.
โWell I wouldnโt exactly call that benevolent, roaring so loudly and scaring so many needy people away. Iโd say it was rather hypocritical coming from bear who is always insisting that we should always be kind. What would your precious Aunt Lucy say about that I wonder!โ
Paddington paused a moment to consider his response. โI think, Mr Curry, that sheโd say that kindness isnโt simply a matter of being nice, that sometimes itโs also about being fair, and that whatโs fair isnโt always what everyone wantsโ. And then Paddington gave another of his hard stares, one that was so hard that even Mr Curry couldnโt help but turn tail and head out of the casualty department and into the cold night air.
Exhausted by his endeavours, Paddington sat down in one of the now numerous empty seats. He watched as all around him the NHS did what it does best, namely providing care that is free at the point of need to those who required it. And he wondered how Aunt Lucy was getting on and whether or not sheโd be all right.
Half an hour had passed when Paddington heard a familiar voice. Looking up he saw it was his good friend Mr Gruber, who, he remembered, had taken a job as a hospital porter to supplement his income now that, as a result of the economic downturn, his antique shop was no longer an establishment that made a profit sufficient to live on.
โMaster Brownโ, he said โI have been twisting my knickers looking for you. Aunt Lucy has been moved to a side room in a ward elsewhere in the hospital. The doctors are saying you can see her now. Follow meโ.
Mr Gruber led Paddington down a long empty corridor till they came to the ward where Aunt Lucy had been taken. On the left there was a side room, the door of which Mr Gruber opened and ushered Paddington in. Aunt Lucy was lying in a bed, her breathing less laboured. She appeared to be asleep
โThe doctors, they soon will be hereโ said Mr Gruber quietly. โWhen they arrive be careful not to be forgetting your queues and peasโ. He smiled at his friend and then slipped out of the room.
Paddington sat down on the chair next to the bed and waited. After a few minutes the door opened and in walked two women both with stethoscopes draped around their necks. The taller of the two approached Paddington and introduced herself.
โHello Paddington, my name isโฆโ
โThe same as mineโ. The voice was barely audible but unmistakably that of Aunt Lucy. โI can see it written on your badgeโ
โThatโs rightโ, said the woman, turning to Aunt Lucy. โIโm a consultant who specialises in elderly care. And this is a medical student whoโs working with me this evening. Her nameโsโฆโ
โJudyโ, exclaimed Paddington excitedly, suddenly recognising Mr and Mrs Brownโs daughter who was, he remembered, nearing the end of her medical training. โItโs so good to see you!โ He slipped off the chair and gave her a big hug.
The consultant smiled at them as she watched them greet each other. She sat down on the edge of Aunt Lucyโs bed and waited for Paddington as he climbed back onto his chair. expectantly at the consultant, wondering what it was that she would have to say.
โHow is she Doctor?โ he asked.
โWell Paddington, Iโm afraid your Aunt is very old now. As you know sheโs been becoming frailer of late. And now sheโs really quite poorlyโ The consultant turned to Aunt Lucy and placed her hand on her paw. โWeโve done some tests, an X-ray and some scans, and weโve found that there is a growth on her lungs. The kind of growth that is going to get bigger, the kind of growth that we canโt do a great deal aboutโ. The consultant paused a moment, allowing Paddington to take in the enormity of her words. โDo you understand what Iโm saying?โ she asked gently.
โAre you saying, sheโs gotโฆโ Paddington paused, not wanting to add the word he knew he must. โCancer?โ
โIโm afraid I doโ
All was quiet for a few moments. Nobody spoke. Eventually Aunt Lucy broke the silence.
โItโs all right Paddingtonโ, she whispered. โItโs all right. Itโs my timeโ.
Paddington slipped back down from his chair and climbed up onto Aunt Lucy bed and kissed her, a solitary tear rolling down his cheek. He looked back at the consultant.
โIs there nothing you can do?โ he asked quietly.
โOh yes, thereโs a lot we can doโฆbut we canโt cure her.โ
Again the consultant paused and Paddington looked down at Aunty Lucy again
โWe canโt cure her Paddington, but we can care for herโ
Paddington looked up again as another tear began itโs long journey down his cheek and along his nose before falling silently to the floor. He wasnโt sure what to say.
The consultant turned again to her patient. โWhatโs important to you Aunt Lucyโ she asked.
โBeing with Paddingtonโ, Lucy replied, taking Paddingtonโs paw in hers as she did so. โAnd marmalade of course!โ she added, managing a slight chuckle.
The consultant smiled again. โWould you like to go home?โ
โI rather think I would. Youโve been very kind, but Iโm not sure I like being in a hospital.โ
โThen thatโs what weโll do. Weโll get everything organised for you to go home where youโll be more comfortable. Weโll speak to Dr Mungo and make sure everything is properly in place. Iโm sure that he and the district nurses will be able to provide all the support youโll needโ.
The consultant stood up and checking that nobody had anything else they wanted to ask made to leave. At the door she turned and asked Paddington whether perhaps she could ask him a question.
โOf course!โ, he replied
โThat time you met the Queen – did she really have a sandwich in her handbag?โ
Paddington smiled. โOh yes!โ he said earnestly. โAnd she used to make her own marmalade too. Iโm sure that is the reason she lived to such a ripe old age. Is that a possibility?โ
โWell,โ replied the consultant, โI couldnโt say for sure, but I understand that marmalade is a good source of vitamins and minerals so it certainly wonโt have done her any harm. Perhaps I should start carrying a marmalade sandwich in my medical bag – just in case of emergencies!โ
And with that the consultant left the room, indicating to Judy as she did so that she should stay with Paddington and Aunt Lucy.
For a while none of them said anything, choosing instead to hold each other and share the preciousness of those few moments in each anotherโs company
โJudyโ began Paddington eventually, โthe consultant youโre working with, she is a good doctor isnโt she?โ
โOh yes Paddington. Sheโs one of the very best. Like your Aunty Lucy she is very wise and exceptionally kind. She always knows whatโs best – sometimes I think she must know everything that there is to know.โ
โPerhaps she should write a bookโ
โPerhaps she already has!โ
Paddingtonโs eyes widened.
โThatโs right Paddington. And a very good book it is too. In fact itโs the book about getting older. You should read it one day!โ
โPerhaps I willโ said Paddington, โbut first I think we should ring your parents. Theyโll be wondering where I am. Itโll soon be Christmas Day and I wouldnโt want them to worry about me! And besides, I have a question I need to ask themโ, he added, looking at his dear Aunt Lucy. โWould they please look after this bear!โ
*****
Far, far away, yet somewhere unimaginably close, Dr Ebenezer Scrooge is walking across beautifully green fields. Alongside him is Mrs Gray, his former patient, who had died only a year or two before the former GP. They are laughing together
Up ahead is a wood – a vast unexplored wilderness. There they meet a bear whose name is Pastuzo. He tells them how a new room has been built on the tree house where he lives and that recently a huge preserving pan has been delivered full to overflowing with perfectly ripe Seville oranges. He says that itโs almost as though a place is being prepared for a new arrival with everything that they could ever possibly want being made ready for them.
Pastuzo wonders who it might be. He says he thinks he knows. And now he can barely contain his delight.
THE END
The above story serves to complete both โThe Scrooge Chroniclesโ and โThe Dr Mungo Chroniclesโ, the latter being made up of โMr Benn – the GPโ, โA GP called Paddingtonโ and โScooby Doo and the Deserted Medical Centreโ. Links to all these stories can be found below together with a review of โThe Book About Getting Olderโ written by Dr Lucy Pollock. Youโll also find links to a number of other GP related tales and some attempts at Christmas Comic Verse.
*****
To read โThe Scrooge Chroniclesโ, click here
To read โMr Benn โ the GPโ, click here
To read โA GP called Paddingtonโ, click here
To read โScooby Doo and the Deserted Medical Centreโ, click here
To read โBook Review: The Book About Getting Olderโ, click here
To read โHow the Grinch and Covid stole General Practices Christmasโ, click here
To read โTwas the NHS week before Christmas – 2022โ, click here
To read โDr Jonathan Harker and the post evening surgery home visitโ, click here
To read โBagpuss and the NHSโ, click here
To read โJeeves and the Hormone Deficiencyโ, click here
To read โJeepy Leepy and the NHSโ, click here
To read โThe Three Little GPs and the Big Bad Secretary of State for Healthโ, click here
To read โA Dream of an Antiques Roadshowโ, click here
To read โThe NHS Emporiumโ, click here
To read โMr McGregorโs Revenge โ A Tale of Peter Rabbitโ, click here
To read โDr Wordle and the Mystery Diagnosisโ, click here
To read โThe Happy Practice โ A Cautionary Taleโ, click here
To read โThe Three General Practitioners Gruffโ, click here
To read โGeneral Practices are Go!โ, click here
To read โA Mission Impossibleโ, click here
To read โA Grimm Taleโ, click here
To read โThe General Practitioner โ Endangeredโ, click here
To read โThe State of Disrepair Shopโ, click here
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